Categories
About NY Doors
What colors do you offer?
What size door do I need?
Can I buy a special size or custom door?
Door Installation
Does my new door come complete and ready to install?
Can my door be reinforced to resist high wind conditions?
Can I use my existing hardware with my new door sections?
What type of spring(s) is included with my door?
How difficult is it to install a garage door?
If I buy a non-insulated door can I insulate it at a later time?
Door Maintenance
Can I paint my new door?
Where can I order parts for my door?
Can I buy replacement sections?
Does my door require maintenance?
Door Openers
What horsepower is necessary to properly operate my garage door?
Can I reinstall my old garage door opener on a new door?
Frequently Asked Questions
Q: What colors do you offer?
A: We offer industry leading colors to complement any décor.
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Q: What size door do I need?
A: Basically the same size as the finished opening of your garage.
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Q: Can I buy a special size or custom door?
A: YES. We offer doors in either residential or commercial designs that are available in many non-stock sizes.
Please contact us for availability and lead times.
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Door Installation
Q: Does my new door come complete and ready to install?
A: YES. Our doors come complete with the track, spring(s) and hardware needed to install your door. In addition, you will need a rear hanging kit, which is several pieces of punched angle that is used to support the back end of the horizontal track which is an optional extra. You may use old hangers for a reinstall if they are in good condition. To seal out the elements you will need a vinyl jamb weather seal. Also, a low headroom kit may be needed for your installation to achieve proper clearance.
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Q: Can my door be reinforced to resist high wind conditions?
A: YES. We offer a certified windload door package to comply with local building codes. We carry a specially engineered line of doors to withstand winds up to 150 mph. If you live in an area where building codes have specific windload requirements, we can inform you of which package you need for your specific requirements.
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Q: Can I use my existing hardware with my new door sections?
A: NO. Your new door has been specifically engineered with track, spring(s) and hardware to provide long-lasting, trouble-free performance. The old set may be worn and have metal fatigue which can be a safety concern. Also, the hardware may not line up with the new sections.
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Q: What type of spring(s) is included with my door?
A: We offer both, extension springs and torsion springs. We can recommend which springs would be best for your needs.
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Q: How difficult is it to install a garage door?
A: Replacing your garage door is like working on your car, therefore, some mechanical expertise is necessary. Carefully study the parts and installation instructions before you remove your old door. Garage doors because of their size can be heavy and a helper should be recruited before you start. Allow yourself a day to complete the job which will include hauling away the old door.
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Q: If I buy a non-insulated door can I insulate it at a later time?
A: YES. Insulation kits are available for many garage doors that we carry.
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Door Maintenance
Q: Can I paint my new door?
A: Usually, YES. Although, we have various colors to choose from in the steel door series which comes with a high quality two-coat finish paint system inside and out; the door(s) can still be painted. The door should be painted with a high quality exterior latex paint. The surface must be cleaned prior to painting to ensure paint adhesion. Some doors do not require a prime coat unless the steel has been damaged into the galvanizing. We do not recommend painting the high density polyethylene doors. For further information consult the installation instructions supplied with the door.
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Q: Where can I order parts for my door?
A: You can order all parts for your door directly from us. Any door part not in stock can be ordered for you.
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Q: Can I buy replacement sections?
A: YES. As long as we carry the manufacturer of the series you purchased, replacement sections are available. Important… sections may change color over time due to exposure to the elements and replacement sections may not match.
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Q: Does my door require maintenance?
A: YES. We recommend that you follow the maintenance procedures recommended with the installation instructions that came with your door. If you do not have the maintenance instructions that come with the door, then follow the (DASMA) Door & Access Systems Manufacturer Association's Automatic Garage Door Opener and Garage Door Safety & Maintenance Guide by going to
www.dasma.com.
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Door Openers
Q: What horsepower is necessary to properly operate my garage door?
A: Generally a 1/3 horsepower opener can sufficiently operate most garage doors, however double wide doors may require a 1/2 horsepower unit. Garage door openers do not eliminate the need for garage door springs.
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Q: Can I reinstall my old garage door opener on a new door?
A: YES. Check with your opener manufacturer to insure compliance with today's laws regarding safety features. Upon verification that your opener meets all current government requirements, most openers can be reattached to our doors. Important…be sure an opener prep kit is in place before attempting to reinstall the opener. Review the installation instructions supplied to you with the door and opener.
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